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Български Български English
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How to order

To place an order, once the Customer has reached the desired product, it is sufficient to select and click on the "Add to Order" button. The selected product will be automatically transferred to your cart/basket, which is located in the upper right corner of the page. After entering your cart, you can make adjustments to the quantities requested and ordered, delete some products or add newly selected products. Once you are satisfied that the products you have selected are in your cart/basket and they match the quantities you have requested, please click the "Order" button.

After pressing the "Order" button, the user/customer agrees to purchase the goods/articles that are in their cart. This action is legally binding between the merchant and the user/customer. The customer receives confirmation of the order, and upon receipt of this confirmation the contract between the parties is deemed to be concluded. After pressing the "Order" button, our system will display a message on the screen that the order has been accepted.

"ARSY COSMETICS LTD has the right to refuse delivery of an order already confirmed in the event and provided that the goods/articles are not available. When there is a lack of stock of the requested and ordered goods, ARSY COSMETICS Ltd. sends a notification to the customer within the working week and notifies him of its exhaustion by sending an electronic message to the electronic address (email) specified and provided by the User/Customer.

If a bank transfer is made to the merchant's account, the customer/user has the right to choose between refunding the amounts already paid, cancelling the order or sending a replacement order.
The language in which the trader and the customer (Bulgarian legal entity) will communicate and correspond is Bulgarian. The language in which the trader and the customer (foreign legal entity) will communicate and correspond is English.

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